Thanks for visiting! Each item for sale here is handmade by me in my backyard studio. If you see something you like but would like modifications, please contact me to find out what is possible. I enjoy custom work!
Standard USPS First Class shipping is FREE on all orders $50 and over!
US orders ship via USPS First Class or Priority Mail Service. If you prefer another shipping method, please let me know and I will send you a shipping quote.
Some items in my shop are already made and ready to ship, and others I make after you place the order. Each item’s description indicates if the item is ready to ship or a custom order. Most items in my shop ship within 3 business days of your order. More complex custom pieces take about a week for me to create, but please allow up to 10 business days for them to ship, especially before major holidays.
If you purchase custom and ready-to-ship pieces in the same order, all items will be shipped together when the custom work is ready. If you need the ready-to-ship pieces sooner, please let me know and I will send you a shipping quote.
I ship orders to Canada and everywhere else via International First Class Mail. The same shipping times above apply. Delivery time varies and can take from 1 to 4 weeks. If you would like to upgrade to Priority or Express Mail or would like insurance for your package, please contact me for a shipping quote. I cannot be responsible for packages lost in the mail. Orders that are $50 and above receive free International First Class Mail shipping, however, any customs or other fees incurred at the time of delivery is at the discretion of your country’s tax regulations and are the responsibility of the buyer.
HOW I WORK WITH CUSTOM ORDERS
I create most of my shop’s custom items within 3 business days. More complex pieces may take up to a week.
For the more basic items (acorns, owls, landscape beads, etc.), I like to make a few and let you choose the one you like best. Some items are easier to replicate than others, but there are always small variations since I make them by hand. So, please keep an eye out in your email inbox for a photo a day or two after you place your order. If you are unable to respond to the email within 24 hours, I’ll choose for you, realizing you’re busy and have other things to do!
For more complex items, for example, if you contact me to make something specifically for you, please expect to see at least one photo of the item so I can be sure I’m making what you really want. If changes are necessary, I will send up to three additional photos to make sure we get it right.
Please see the US SHIPPING and REFUNDS OR EXCHANGES sections for information applicable to custom orders.
REFUNDS OR EXCHANGES
I want you to be completely happy with your purchase! All of my work is 100% guaranteed, both in quality and in your satisfaction. I want you to enjoy wearing or using your new item for years to come. If it isn’t what you were expecting, you can return it. I’ll either refund your money or we will figure out an exchange.
Let me know within 15 days of receiving the item that you intend to return or exchange it. Once I receive it, I’ll credit your account for the purchase price or we can then discuss an exchange if that is your preference.
Please return the item in the same condition as it was received, preferably in the same packaging to protect it.
Custom pieces that you order from my shop are refundable as long as I have not modified the piece, beyond the standard options, to meet your specifications. If I have worked with you to customize a piece, it cannot be refunded. Rest assured, I work hard to communicate up front about what you would like and what I can do, so we will get it right.